What services do you offer?
Personalized wedding favors, bridesmaid gifts, hampers
What type of items do you offer?
Fashion accessories, stationery include standard packaging & thank you card
Do you offer a limited catalogue of favors or custom wedding favors?
Catalogue of choices, custom favors (please the details)
Is there a minimum order requirement?
Yes, 100
What is the charge for not reaching minimum?
If you order less than minimum order, we will charge more expensive
Do you provide services in other cities or countries?
Yes all over indonesia
Do you provide delivery services?
Yes dakota, wahana, jne trucking (give the details if any)
Do you ship worldwide?
Yes (please give details if any)
Do you offer samples?
Meeting or sample viewing are largely by appointment only for Jabodetabek area (give the
details if you want us come to you)
Do you have a return policy?
No. Before we ship the items to clients, we will do some quality control in office/workshop. So,
we make sure the items are significantly in good condition.
What if our event aborted while we have signed the deal?
We’re sorry to hear that, but you should look for clients replacement. If not, the down payment
will be forfeited.
What are your delivery times?
The delivery usually takes 3-7 business days after all the orders have been completed
What makes your services unique?
Sagu Hati offers simple yet playful aesthetic illustrated goods. We work with some fantastic
designers/illustrators to provide special favors for your beloved relatives. Our team also inform
you every single step of progress. So, do not worry for being abandoned
How far in advance should the client make an order?
2-3 months in prior to the wedding or event
What payment systems are available for your business?
Bank transfer. VISA
What is your payment terms?
50% after confirmation of contract, and the rest upon the final delivery
Where I should contact?
You can send email to mysaguhati@gmail.com , WA 081297293632 or click the button inquires
in collection page. We’ll respond you as soon as possible for maximal in 3 x 24 hours.
